Privacy Policy

Privacy Policy 

At Bornee, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, in accordance with the UK GDPR (United Kingdom General Data Protection Regulation) and the Data Protection Act 2018.

1. Data Controller

Bornee acts as the Data Controller for personal data collected through this website and is responsible for determining the purposes and means of processing such data.

If you have any questions regarding this Policy or the processing of your personal data, please contact us at:
📧 support@bornee.com

2. Collection of Personal Data

We may collect the following personal data when you interact with our website, for example when making a purchase, contacting us, or browsing the site:

Full name

Email address

Postal address

Payment information (processed exclusively by secure third-party platforms)

Browsing data, such as cookies and similar technologies

Data is collected based on your consent or other lawful grounds, such as the performance of a contract or compliance with legal obligations.

3. Purposes of Processing

We use your personal data for the following purposes:

To process and manage orders

To provide customer support

To send marketing communications, where consent has been given

To personalise and improve your browsing experience

To comply with legal, tax, and regulatory obligations

To ensure website security and prevent fraud

4. Legal Basis for Processing

Personal data is processed under one or more of the following legal bases, as defined by the UK GDPR:

Performance of a contract

Consent of the data subject

Compliance with legal obligations

Legitimate interests, such as security, fraud prevention, and service improvement

5. Data Storage and Security

Your personal data is stored only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, loss, or unlawful disclosure.

6. Data Sharing

Bornee does not sell personal data.

Your data may be shared only with:

Essential service providers (payment processors, logistics partners, website hosting, and technical platforms)

Competent authorities, where required by law

Marketing and analytics tools, only where consent has been provided

All partners process data in compliance with the UK GDPR and under appropriate contractual obligations.

7. International Data Transfers

As we work with suppliers, platforms, and service providers located outside the United Kingdom, your personal data may be transferred and processed internationally.

In such cases, we apply appropriate safeguards, including contractual clauses and technical measures, to ensure an adequate level of data protection in accordance with the UK GDPR.

8. Data Retention

Personal data is retained according to the following criteria:

For as long as necessary to perform contracts and provide customer support

As required by legal, tax, or accounting obligations

Until consent is withdrawn, where applicable

9. Your Rights as a Data Subject

Under the UK GDPR, you have the right to:

Access your personal data

Rectify inaccurate or incomplete data

Request the erasure of your data (“right to be forgotten”)

Restrict or object to processing

Withdraw your consent at any time

Request data portability

To exercise your rights, please contact us at:
📧 support@bornee.com

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).

10. Marketing Communications

We send promotional communications only where you have provided consent.

You may opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure the proper functioning of the website

Improve user experience

Analyse website traffic and performance

Non-essential cookies are used only with your consent, via the cookie banner or your browser settings.

For more information, please refer to our Cookies Policy.

12. Third-Party Websites

Our website may contain links to third-party websites. Bornee is not responsible for the privacy practices of such websites and recommends that you review their privacy policies.

13. Changes to This Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on our website.

If significant changes are made, we will notify you by email or via a notice on the website.

14. Effective Date

This Privacy Policy is effective from 01 September 2024.

15. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

📧 support@bornee.com
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