Terms of Service
Welcome to Bornee. These Terms of Service govern the use of our website and the products and services we provide. By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms of Service.
1. Acceptance of Terms
By using this website, you confirm that you have the legal capacity to enter into binding contracts and agree to comply with these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these Terms, you must not use this website.
Bornee reserves the right to modify or update these Terms at any time without prior notice. Changes become effective upon publication on the website. Continued use of the site constitutes acceptance of the updated Terms. We recommend reviewing this page periodically.
2. Intellectual Property and Brand Disclaimer
All content published on this website, including text, layouts, graphics, logos, images, videos, software, and website design, is the property of Bornee or its content licensors and is protected by applicable UK and European intellectual property laws.
Bornee does not claim ownership of any third-party trademarks, brand names, or protected designs that may be referenced on the website. Any such references are used solely for descriptive or illustrative purposes, as outlined in our Product Policy.
All trademarks and brand names remain the property of their respective owners. Any unauthorised reproduction, distribution, modification, or misuse of Bornee’s proprietary content is strictly prohibited and may result in legal action.
3. Acceptable Use
By using our website, you agree not to:
Violate any applicable laws or regulations
Attempt to gain unauthorised access to restricted areas
Engage in fraudulent, misleading, or harmful activities
Upload or distribute malware, viruses, or malicious code
Use automated systems or scraping tools without permission
Disrupt the functionality or performance of the website
Violation of these rules may result in suspension or permanent termination of access and potential legal action.
4. Purchases and Payments
All prices displayed on the website are subject to change without prior notice. We reserve the right to correct pricing or typographical errors at any time.
We accept common payment methods in the UK, including credit/debit cards and PayPal, subject to availability.
Orders are processed only after successful payment authorisation. If payment is declined or reversed, the order will be automatically cancelled.
By completing a purchase, you confirm that you have read and understood the Product Policy and acknowledge the nature of the product being purchased as described therein.
5. Right of Withdrawal and Returns
In accordance with UK consumer law, customers have the right to withdraw from a purchase within 14 calendar days of receiving the product, without providing a reason.
To exercise this right, customers must contact us at support@bornee.com and follow the return instructions provided.
Returned products must be:
Unused
In original condition
With original packaging intact
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refunds will be issued using the original payment method within 14 days of receipt and inspection of the returned item.
Exceptions and Limitations:
No refunds will be issued for products returned outside the withdrawal period
No refunds for products damaged due to misuse or normal wear
No automatic refunds for items seized, delayed, or restricted by customs authorities
6. Shipping and Delivery
Bornee ships products to the UK and selected European countries from international suppliers.
Estimated delivery times range from 7 to 20 business days, but delays may occur due to factors beyond our control, including customs inspections, courier delays, or logistical disruptions.
Customers will receive a tracking number once the order has been dispatched. Tracking updates may take several days to appear.
Customers are responsible for providing accurate delivery information. Additional shipping costs resulting from incorrect or incomplete addresses will be borne by the customer.
7. Limitation of Liability
To the fullest extent permitted by law, Bornee shall not be liable for indirect, incidental, or consequential damages arising from:
Use or inability to use the website
Shipping delays or logistical disruptions
Customs decisions or inspections
Improper use of the product
Nothing in these Terms limits or excludes liability for gross negligence, fraud, or any rights that cannot be excluded under UK consumer law.
The website and its content are provided on an “as is” basis without guarantees of uninterrupted availability or error-free operation.
8. Privacy and Data Protection
Bornee processes personal data in compliance with the UK General Data Protection Regulation (UK GDPR).
For details on how we collect, use, and protect your data, please refer to our Privacy Policy.
9. Termination of Service
Bornee reserves the right to suspend or terminate access to the website, without prior notice, if a user violates these Terms or applicable laws.
Users may request account closure by contacting support@bornee.com Termination does not affect existing legal obligations or completed transactions.
10. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
Any disputes shall be subject to the jurisdiction of UK courts, unless applicable consumer protection laws allow the customer to choose an alternative forum.
11. Contact Information
For questions regarding these Terms, please contact us at:
📧 support@bornee.com
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